DiLeSta Nutrition has adopted the following policy: In placing an order we collect personal information that may include your first and last name, billing address, shipping address, email address, phone number, etc. This information is SOLELY used to facilitate your order .Our mission is to provide you your orders on time. When you place an order on DiLeSTa Nutrition, we will send you a confirmation email or call you letting you know that your order is on its way.

Domestic Shipping and Charges:All prices are in CAD", Shipping Charges are 7$CAD>br /> Same Day Shipping - 95 percent of all orders received by 12 noon eastern time will be shipped the same day, all other orders are shipped within 24 hours.
Shipment Order Time: Is normally 2-5 business days in Canada .

UNITED STATES: Shipping & handling is 7$CAD for orders within the United States. We usually ship by Small Packet (Air)his is not trackable, so you may request Xpresspost International , if you prefer.
Shipment Order Time: Is normally is 7-12 business days

shipping orders are at the customers risk. Dilesta Nutrition will not be held responsible for any orders not received.(Small Packet Air)
  • Be aware customs may interfere and we are not responsible for loss with customs confiscation.
  • The recipient is responsible for any customs fees, taxes and duties imposed foreign orders. We will not be responsible for any regulations or restrictions.
  • If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund.


  • International - We do not ship internationally due to problems with customs.



    Cancellation:


    You can cancel your order at any time after placing an order, but before we start your order process.

    30 Day Money-Back Guarantee

    When shopping at Dilesta Nutrition we want you to be completely satisfied with every
    item that you purchase. If for any reason you are not satisfied with an item that you have
    purchased, simply return the item within 30 days from the order date for a full refund of the purchase price, minus real shipping cost

    The item must be returned, unopened, in sellable condition, in original boxes (whenever
    possible), Contact us
    Returning an Item
       Provide
    your name, order number, and which item(s) you are returning.

  • Pack the item securely and in the original package, if possible.
  • Please include your order number, name, address, with the item.
  • The item must be returned, unopened, in sellable condition, in original boxes
    (whenever possible), and with all paperwork and accessories to ensure full credit.
  • The return shipping charges must be prepaid. We cannot accept C.O.D. deliveries.
  • Ship the return package to:

          Dilesta nutrition
    70 Frank Johnston
    Bolton On. L7E 2L6
    Canada

           Returns
          
    Save the Return Tracking Number from the package you are returning to ensure
    that the package is returned to us.
  • You can expect a refund in the same form of payment originally submitted for purchase
    within 20 days of our receiving your returned item.